Got questions?
We’ve got answers!
General Questions:
What types of therapy services do you offer?
We provide individual therapy and couples counseling (see more information below). Our specialties include anxiety, depression, trauma, and more.
Do you offer in-person and virtual appointments?
IYes, we offer both in-person sessions at our office in Grand Forks, ND and secure Telehealth sessions via the SimplePractice platform.
How do I schedule my first appointment?
IYou can schedule by calling our office (701-740-9040), emailing us (support@downtoearthnd.com), or completing the form on our website (Book Now).
Where is your office located?
We are located at 2424 32nd Ave S Suite 102, Grand Forks, ND 58201. Our office is on the main floor of the Turning Point building.
What are your office's hours?
We are typically open 8am-4pm Monday through Friday.
Payment and Insurance:
Do you accept insurance?
Yes, we accept BlueCross BlueShield, Sanford, and HealthPartners.
What if I don't have insurance or prefer to pay out-of-pocket?
We offer self-pay rates and can provide invoices if you wish to seek reimbursement from your insurance.
Therapy Process:
What can I expect during my first session?
During your intake session, your therapist will ask about your goals, symptoms, and history to better understand how to support you. It's a chance for you to ask questions and get to know your therapist.
How long are therapy sessions?
Individual therapy sessions typically last between 53-60 minutes.
How often should I attend therapy?
This varies by individual, but most clients start with weekly or bi-weekly sessions. Your therapist will help determine what's best for you.
How long will I need therapy?
Therapy duration depends on your goals and progress. Some people attend for a few months; others benefit from longer-term support.
Couples Counseling:
Do you offer couples counseling?
Yes, we offer couples counseling on a self-pay/out-of-pocket basis. Please contact our office for rates.
Confidentiality and Safety:
Is therapy confidential?
Yes, your privacy is protected by law.
What should I do if I'm in crisis or need immediate help?
We are not a crisis center. If you are in danger or need urgent help, please call 911 or go to the nearest emergency room. You can also contact a crisis line such as the Suicide & Crisis Lifeline at 988.